Find answers, tips, and support.
Universe is the easiest way to make a website. Choose a custom domain, build your site, and share it in less than a minute—all on your iPhone, for free.
Lightweight landing pages for you, your business, or your next event. It's the perfect thing to link to on your Instagram bio.
Universe is available on the App Store.
Universe is free to use with a Universe URL (i.e, example.onuniverse.com) and custom domains start at $2.99, including .com.
We offer the most popular domains like .com, .net, and .org. But we also offer over 150 other top-level-domains (TLDs) like .space, .party, and .fm. Each TLD is priced differently.
Whether you begin with the Magic Builder or start from scratch, all sites are built on our breakthrough grid interface, with customizable building blocks.
Right now, we have photo, video, text, link, contact, map, code, and color blocks. With those basic ingredients, the possibilities are nearly infinite.
Videos on Universe are 3 seconds, soundless, and looping. You can think of them more like GIFs than large videos. If you want to add a larger video, we recommend uploading your video to Vimeo or Youtube and linking to it.
Definitely. That's why we designed the grid interface. It's built to grow its capabilities over time. We have a ton of ideas for new blocks, but we'd love to hear from you: just send a note to feedback@onuniverse.com with your thoughts.
Yup. To move a block, tap and drag it to another position on the grid.
Yes you can. Just pinch or grab a corner of where the block is on the grid.
Sure can. Just tap edit under your site to update it.
You can use the Code Block to build your own blocks. You can even submit a code snippet so that other people on Universe can use it.
Tap on your site and scroll down to the bottom. Then tap "Delete Site." Remember, to change your subscription you'll need to go to the App Store. Directions here.
When you register your site, it needs to “propagate” throughout the internet. This usually takes less than 10 minutes, but it could take up to a day to register with your actual URL. You can try it on another device before that though. We know this isn't a great experience, but it's the way the internet is built and out of our control.
Issues related to in-app subscriptions are sometimes caused by Apple's systems for handling in-app transactions, especially with new accounts. We recommend you contact Apple directly at 1-800-MY-APPLE to fix the problem. Make sure that you specify that it's an iTunes Store issue, not an iPhone one. If, after contacting Apple, you still have trouble, reach out to us at help@onuniverse.com
If you have any other issues, feel free to reach out to us at help@onuniverse.com.